Adaptive leadership

Group dynamics

Engagement & collaboration

Deep facilitation

Mastery in Deep Facilitation 2018 - 2019

A public program for executives, HR/OD/L&D specialists, educators,

coaches, facilitators, consultants and leaders who want

to improve their effectiveness with groups


11 - 12 October 2018

    In association with MindSpan



25 - 26 February 2019

    Auckland CBD venue


6 - 7 May 2019

    Graduate House

    University of Melbourne

    220 Leicester Street

    Carlton VIC 3053

In-house private workshops will continue to be available.

2 days non-residential

8.30am - 5.00pm

This is not an entry-level program and presumes that delegates have experience or training working with group behaviour.

Payment can be made by Mastercard, Visa or American Express. Full refunds (less an AUD80 admin fee) are available up to 21 days before the scheduled workshop dates.  (Different terms & conditions apply to the workshop in Shanghai.)





  1. To build knowledge and skills in the psychology of group behaviour to enable deeper and more effective facilitation of groups as they work on adaptive challenges and in turbulent environments.

  2. To be more effective working in the here-and-now with unexpected content and dynamics arising from group work.


When groups are asked to work on truly adaptive challenges (sometimes called wicked problems) – where there is no ready blueprint for action, where the way forward is messy and complex and changeable, and where they are asked to behave in unpractised and unfamiliar ways – they tend to get anxious.


The anxiety is often informed by a sense of loss (what they know and are familiar with is not having the same impact it once had), together with a concern about what will happen to them when they give up their usual ways of doing things and try on quite new ways of turning up: will they look foolish? will they be judged poorly? will they be ostracised? how will they succeed? And yet, it is the very capacity to try on new ways of turning up that is essential to breakthrough outcomes and to innovation.

Deep facilitation is a framework and a method for building safety and permission to work in this deeply challenging professional space. The work starts in the social dynamics of the group, and only much later moves to the more familiar territory of action planning and more traditional facilitation.

What you will learn
  • Major frameworks for understanding the psychology of group behaviour and group dynamics drawn from psychoanalytic social psychology.

  • How to build safety and permission in groups so that they can work on hard adaptive challenges.

  • How to facilitate with purpose and resolve by using case-in-point practice when the group is anxious or when it gets stuck.

  • How your own default positions and patterns of behaviour help and hinder your role as facilitator, coach, leader or influencer - and how to flex them in the service of the group and a growth mindset.

  • Presentations of key frameworks.

  • Experiential exercises that illuminate understanding and build skills.

  • Masterclass practise sessions (not role plays) that build insight and skills.

  • Rich dialogue that focuses our attention on the particular dynamics in the room and on the needs of the group present.

  • The group assembled becomes the laboratory for action, reflection, observation and discovery as part of case-in-point learning.

  • You will become more confident in taking up a deep facilitation role and using deep facilitation methods.

  • You will be able to diagnose whether your challenge requires traditional facilitation, some elements only of deep facilitation, or a fully-framed deep facilitation intervention.

  • You will gain insights about group behaviour that will enable you to target and time your interventions with greater focus and impact.

  • You will expand your capacity, and the group's capacity, to work with difficult, disruptive organisational challenges in a constructive manner.

  • You will understand how to contract to do this kind of work with your clients or inside your organisation.

  • INTERNATIONAL COACH FEDERATION. We are renewing our annual ICF program accreditation.  All ICF members can receive a 25% discount on full price tickets.